Privacy Policy

High-Line Marketing is operated by HIGH-LINE MARKETING AGENCY LLC (“High-Line Marketing,” “we,” “us,” or “our”). We respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to highlinemktg.com and the services we provide.

Information We Collect

We collect information you provide directly to us, such as your name, business name, email address, phone number, and any details you share when you book a consultation, submit a form, or message us through our website chat. We also collect basic usage data (such as pages visited) to improve our site.

How We Use Your Information

We use your information to respond to your inquiries, schedule and manage consultations, deliver our services, communicate with you about your requests and our services, and improve our offerings. We only contact you in connection with the services and requests you have initiated with us.

Contact Inquiries and Consultation Bookings

When you contact us through our website chat or book a consultation through our online calendar, the information you enter (such as your name, email address, phone number, and appointment details) is collected through tools provided by GoHighLevel / LeadConnector and stored in our customer relationship management (CRM) system. We use it to respond to your inquiry and to confirm and manage your appointment.

SMS / Text Messaging

How you opt in. We only send text messages to people who have expressly agreed to receive them. Where our website collects a phone number, we offer a separate, optional SMS consent checkbox that is unchecked by default. Checking that box is how you opt in. When you opt in, your consent is recorded in our CRM together with the phone number you provided.

Providing a phone number is not consent. Submitting your phone number, booking a consultation, or contacting us does not by itself constitute consent to receive text messages from us, and never constitutes consent to receive promotional text messages. Consent to receive text messages is not a condition of purchasing any goods or services.

How we use text messaging. If you opt in, High-Line Marketing will send you informational text messages related to your inquiry, consultation confirmations, and appointment reminders. We do not send promotional or marketing text messages. Message frequency varies. Message and data rates may apply.

How to opt out. You can withdraw your SMS consent at any time by replying STOP to any message from us, or by contacting us at amarinelli@highlinemktg.com. Reply HELP for assistance.

Mobile information and SMS opt-in consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers as necessary to deliver requested communications and operate our services.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, hosting, scheduling, messaging, and CRM tools) solely to provide our services to you, and they are required to protect your information. Our website chat, online booking calendar, CRM, and text messaging are provided by GoHighLevel / LeadConnector, which processes this information on our behalf.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, but we work to safeguard your data.

Your Choices

You may opt out of marketing emails at any time by following the unsubscribe instructions in the email. You may stop text messages at any time by replying STOP. You may also contact us to request access to, correction of, or deletion of your personal information.

Contact Us

If you have questions about this Privacy Policy or your information, contact High-Line Marketing (HIGH-LINE MARKETING AGENCY LLC) at amarinelli@highlinemktg.com or (949) 368-7232.